Vadaq –  (FAQ)

How long does shipping take?

Most orders are processed within 1–2 business days. Standard shipping typically takes 3–5 business days, depending on your location.

Do you offer express or next-day delivery?

Yes! We offer expedited shipping options at checkout for faster delivery.

How can I track my order?

Once your order ships, you’ll receive an email with a tracking number and a link to track your package in real time.

Are your products covered by a warranty?

Yes, most of our outdoor equipment comes with a manufacturer’s warranty. Warranty details can be found on each product page.

Do you sell replacement parts and accessories?

Yes, we carry replacement parts, blades, and accessories for many of our machines. Check the “Accessories” section or contact us for specific requests.

Are your products suitable for commercial use?

We offer both residential and commercial-grade equipment. Product descriptions will specify which category each item falls under.

What is your return policy?

We offer a 30-day return policy on most unused items in their original packaging. Please contact our support team before returning any product.

How do I start a return or exchange?

Just email us at contact@vadaq.com with your order number and reason for return — we’ll guide you through the process.

What payment methods do you accept?

We accept all major credit cards, , Apple Pay, and Google Pay.

Is my payment information secure?

Absolutely. We use SSL encryption and trusted payment gateways to ensure your information is 100% secure.

How can I contact customer support?

You can reach us at contact@vadaq.com or through our Contact Us page. We typically respond within 24 hours.

Do you offer bulk or business discounts?

Yes, we do! Contact our sales team for quotes on bulk or commercial orders.