At Vadaq, we understand that sometimes plans change. This policy explains your right to cancel an order and how to do so.

1. Cancelling Before Dispatch

  • You may cancel your order at any time before it has been processed and dispatched.
  • To request a cancellation, please contact us immediately at contact@vadaq.com or call +1 (320) 297 4480.
  • If your order has not yet been shipped, we will cancel it and issue a full refund to your original payment method.

2. Cancelling After Dispatch

  • If your order has already been dispatched, you may still cancel by refusing delivery or by returning the order within 30 calendar days of receipt, in line with our Refund & Return Policy.
  • In this case, the item must be unused, in its original packaging, and in resalable condition.

3. Non-Cancellable Items

  • Custom-made, personalised, or made-to-order products cannot be cancelled once production has started, unless faulty or not as described.
  • Clearance or final-sale items are also non-cancellable unless defective.

4. Refunds

  • Once your cancellation request has been processed, any applicable refunds will be issued to your original payment method within 5–10 business days.
  • Delivery fees are non-refundable if the item has already been shipped, unless it was faulty or incorrect.

5. How to Request a Cancellation

To cancel your order, please contact us as soon as possible:

Vadaq LLC


📍 Address: 410 West 61st Street Minneapolis, MN 55419 United States of America

📞 Phone:+1 (320) 297 4480
📧 Email: contact@vadaq.com

🕒 Hours of Operation:
Monday to Friday — 8:00 AM to 7:00 PM PST